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Warranty

Manufacturer Defect Warranty:

We guarantee the stand up paddle boards manufactured by Timp Sup Co. against defects in materials and workmanship for a period of two (2) years from the date of purchase.

Coverage Details:

  • This warranty covers defects that arise under normal use and proper maintenance of the paddle board.
  • Timp Sup Co. will repair or replace, at our discretion, any paddle board that proves defective due to manufacturing defects.

Accessory Defect Warranty:

Accessories, including paddles, bags, leashes, fins, and pumps, are covered against defects in materials and workmanship for a period of one (1) year from the date of purchase.

Coverage Details:

  • This warranty covers defects that occur under normal use and proper maintenance of the accessories.
  • Timp Sup Co. will repair or replace, at our discretion, any accessory that proves defective due to manufacturing defects.

Exclusions:

  • This warranty does not cover damage caused by misuse, abuse, neglect, improper storage, accidents, modifications, or normal wear and tear.
  • Cosmetic damage that does not affect the performance or functionality of the product is not covered under this warranty.
  • Any repairs or modifications made by unauthorized third parties will void this warranty.

Submitting a Claim:

To make a warranty claim, please contact Timp Sup Co. Customer Service at support@timpsup.co. Proof of purchase and a detailed description of the issue are required to process your claim.

Limitation of Liability:

  • The liability of Timp Sup Co. under this warranty is limited to the repair or replacement of the defective product or accessory.
  • In no event shall Timp Sup Co. be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product.

Timp Sup Co.