Warranty
Manufacturer Defect Warranty:
We guarantee the stand up paddle boards manufactured by Timp Sup Co. against defects in materials and workmanship for a period of two (2) years from the date of purchase.
Coverage Details:
- This warranty covers defects that arise under normal use and proper maintenance of the paddle board.
- Timp Sup Co. will repair or replace, at our discretion, any paddle board that proves defective due to manufacturing defects.
Accessory Defect Warranty:
Accessories, including paddles, bags, leashes, fins, and pumps, are covered against defects in materials and workmanship for a period of one (1) year from the date of purchase.
Coverage Details:
- This warranty covers defects that occur under normal use and proper maintenance of the accessories.
- Timp Sup Co. will repair or replace, at our discretion, any accessory that proves defective due to manufacturing defects.
Exclusions:
- This warranty does not cover damage caused by misuse, abuse, neglect, improper storage, accidents, modifications, or normal wear and tear.
- Cosmetic damage that does not affect the performance or functionality of the product is not covered under this warranty.
- Any repairs or modifications made by unauthorized third parties will void this warranty.
Submitting a Claim:
To make a warranty claim, please contact Timp Sup Co. Customer Service at support@timpsup.co. Proof of purchase and a detailed description of the issue are required to process your claim.
Limitation of Liability:
- The liability of Timp Sup Co. under this warranty is limited to the repair or replacement of the defective product or accessory.
- In no event shall Timp Sup Co. be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the product.
Timp Sup Co.