Browse answers to common questions here.
Discount if I buy multiple?
Yes. If you're looking to purchase 5+ boards, contact us for bulk pricing.
Do you have any stores?
As part of our direct to consumer approach, we only sell online. This allows us to provide our boards at prices our customers love.
Can I cancel my order?
If your order has not been shipped yet, we allow cancellations. Please contact us to check and cancel your order.
Where can I buy spare accessories and parts?
We sell all of our accessories individually on our site, including fins if you ever lose one. Shop here
Do your paddles float?
Yes! They float for just enough time to retrieve it, but if you leave more than a couple minutes water will eventually get in.
Can I travel with it inflated?
It can be as long as its not in direct sunlight. Do not leave an inflated board in direct sunlight, the expanding air can damage the board and will void your warranty.
How long will it take to receive my board?
We try to ship our orders same day, but sometimes it can take 2 business days. We ship via UPS Ground, usually taking 1-5 days. You can expect your board in 5-7 days typically.
My pressure gauge isn't reading anything
The board needs enough pressure inside to register. Just keep pumping and eventually it should read once their is enough pressure.
What is your warranty?
Our warranty covers boards for 2 years and accessories for 1 year against any manufacturer defects.
What's in the repair kit?
Our repair kit includes patches color matched to your board and a valve wrench for loose valves.
Can I bring a dog on my board?
Yes, our boards are designed to handle dogs with no problems.
Can two people fit on one board?
Our boards are rated for up to 300 pounds. We have many customers take two riders on their boards and have no issues.
What PSI should I inflatate my board to?
Our boards are rated for up to 15 PSI. We typically Recommend 12-13 PSI.