Love It or Return It Guarantee

Love It or Return It Guarantee Policy

At Timp SUP Co., we want you to love every aspect of your inflatable paddle board. That's why we offer a straightforward Love It or Return It Guarantee. If for any reason you are not completely satisfied with your board, you can return it to us within 14 days of receiving it for a full refund, minus the cost of return shipping.

Policy Details:

1. Eligibility: This guarantee applies to all inflatable paddle boards purchased directly from Timp SUP Co. through our official channels.

2. Time Frame: You have 14 days from the date of delivery to initiate a return.

3. Condition: The board must be undamaged and in original packaging.

4. Refund Process: Once we receive and inspect the returned board, we will issue a full refund to your original form of payment.

5. Return Shipping: You are responsible for covering the cost of return shipping.

How to Initiate a Return:

• Contact our customer service team at support@timpsup.co or   801-845-7978 to notify us of your intent to return the board.
• We will provide you with the necessary instructions and address for the return shipment.

Additional Notes:

• Refunds are typically processed within 3 business days after we receive the returned board.
• We reserve the right to refuse returns that do not meet the conditions outlined in this policy.

At Timp SUP Co., your satisfaction is our priority. If you have any questions or concerns about our Love It or Return It Guarantee, please don't hesitate to contact us. We're here to ensure you have an enjoyable experience with our products and services.

Timp Sup Co.